Contact Us
If you need help with your Rooster Bet account, our team is ready to assist with account-related enquiries, technical concerns or general feedback. Contact us for help with deposits, withdrawals, verification or to raise a dispute; we will guide you through the next steps and liaise with the appropriate team or authorised organisation in your favour. For faster service sign in to your account - RoosterBet support can access recent activity to help resolve issues quickly. Use live chat or email.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Payments | [email protected] - processing times vary |
| Phone | +44 20 3846 5721 |
| Working hours | Mon-Fri, 09:00-18:00 |
| Response time | Emails: response within 24 hours; live chat: immediate |
| Complaints | [email protected] (escalation) - we aim to resolve promptly |
Contact Us by Email
Email is the preferred way to contact us for detailed requests, account issues or when you need to send documents. Please email [email protected] with a clear subject line, your full name and up-to-date contact details. Including this information helps us process your case faster and avoid delays. We aim to respond promptly but may request additional verification for account matters.
Send Us a Message
NameEmailMessageSend messageResponse Time
Our support team aims to respond promptly to all enquiries. Most messages receive a reply within one business day. More complex cases, such as KYC checks, payment disputes or technical investigations, may take several working days depending on the nature of the issue. We’ll keep you informed throughout the process and escalate urgent matters where appropriate.
Feedback
Got feedback or ideas for improving our site? We'd love to hear from you. Send suggestions, feature requests or bug reports to [email protected] and our team will review them carefully. We use user feedback to prioritise fixes, refine features and improve the overall experience, so your input really helps make the site better for everyone.