Responsible Gambling at Rooster Bet Casino

At Rooster Bet we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and under control. Our approach is practical: we offer tools, clear guidance and direct support so you can manage your account and take breaks whenever you need to.

Player protection principles

We put your safety first by encouraging controlled play and by making it easy to set limits. We respect your right to pause or stop play at any time and we aim to respond quickly to requests that affect account access. Our support team can help with limit changes, account cooling-off and self-exclusion if required.

Activity-control tools

You can control your play through a range of tools available in your account settings or by contacting support. These include deposit limits, loss limits, session reminders and voluntary time-outs. We recommend choosing limits that match your budget and lifestyle and reviewing them regularly.

Deposit and loss limits

Set daily, weekly or monthly limits on deposits and losses to control how much you spend. Limits can usually be increased or decreased via your account, but some decreases or self-imposed exclusions may include a waiting period before they take effect. If you need help setting or changing limits, contact support.

Time-outs and self-exclusion

Short time-outs are a good option when you want a temporary break. For longer-term control you can request self-exclusion which will block access to your account for a defined period. During self-exclusion we will not encourage you to return to play and we will disable marketing contact on request. If you need to appeal or reactivate an account after a self-exclusion period, we will explain the steps required.

Recognising signs of risky behaviour

Watch for changes in your behaviour that may suggest gambling is becoming a problem. Common signs include:

• Chasing losses or increasing stakes to recover money
• Playing for longer than intended or missing other commitments
• Struggling to stick to limits you have set
• Borrowing money or hiding gambling activity from others

Practical tips for staying in control

Keep gambling a controlled part of your leisure time by planning ahead: set limits, stick to a budget, avoid gambling when upset or under the influence, and use session reminders. Consider using non-gambling activities as alternatives and ask a trusted friend or family member to help you keep accountable.

Professional help and support organisations

If you feel you need extra support, speak to a medical professional or a specialist organisation. In the UK you may find GamCare, GambleAware and GamSTOP useful for advice, self-exclusion and treatment options. For account help contact our support team at [email protected] and we will assist you with tools and next steps.

RoosterBet is committed to safer gambling and to helping you play responsibly. If you are concerned about your play, please reach out – we are here to help.